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Guarantees & Policies

Here at Freedom Flyers, we strive to provide the absolute best service and quality products. However, when dealing with live animals, there are numerous variables that must be taken into account before a full guarantee comes into effect. Therefore, please see the below Guarantees and Policies terms and conditions regarding your order.

Hatching Eggs

Timely Delivery Guarantee

Freedom Flyers guarantees that you shall receive a full count of whole hatching eggs within one (1) to three (3) days via USPS or UPS. Freedom Flyers shall send ten percent (10%) extra eggs with each order to attain this guarantee. However, if any loss or breakage should occur during the shipping process, Freedom Flyers shall make an accommodation either by replacing purchased eggs or by processing a refund of the per egg price once a claim has been submitted within twenty-four (24) hours of pickup from carrier. See How to Submit a Claim.  

Quality Guarantee

Freedom Flyers guarantees the eggs to be fertile, true to breed variety, and to arrive in good condition.  Freedom Flyers does not guarantee hatchability due to conditions beyond Freedom Flyers control.  The eggs are to be sold as hatching eggs only and are not for human consumption.

General

Ship Date Subject to Change

Freedom Flyers strives to accurately predict egg production  specific to your order. However, this process relies on predicting the numbers of eggs to be laid in the future and their hatchability, therefore Freedom Flyers does not guarantee the exact number of eggs to be laid or their hatchability due to the amount of variables that could affect these numbers. On rare occasions, Freedom Flyers must change orders  in regard to unforeseen maintenance issues, complications with carriers, and force majeure events. Furthermore, and regarding force majeure events, Freedom Flyers shall not be held liable or responsible nor be deemed to have defaulted or have breached any agreement or obligation under this provision when failure or delay to fulfill its duties results from causes beyond the reasonable control of Freedom Flyers, such events including, but not limited to, fire, floods, war, acts of war, insurrections, riots, strikes, lockouts, other labor disturbances, or acts of God.  Freedom Flyers shall use reasonable commercial efforts to avoid or remove such causes of nonperformance, and shall continue performance hereunder with reasonable dispatch whenever such causes are removed. Either party to this transaction shall provide the other party with prompt written notice of any delay or failure to perform that occurs by reason of force majeure.

Website Pricing

Website pricing supersedes any other pricing. Prices are subject to change without notice.

Returns

Freedom Flyers shall provide no returns, for any reason. Please refer to the aforementioned Guarantees & Policies sections in order to submit a claim.

Permits

Buyers are solely responsible for verifying their state regulations and guidelines regarding permitting requirements. After proper verification, Buyer must notify Freedom Flyers in order to ensure the proper paper work is provided.

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